If your web hosting provider provides live chat support, you'll be able to talk to an agent live and learn helpful information or get a problem resolved in a timely manner. The advantage of using chat rather than calling to talk with a live person is that you need only a computer with Internet access, therefore you will not pay any fees when you're in another state or country. Furthermore, it'll be quicker to copy and paste information for instance domains, usernames or error messages i.e. details which are sometimes difficult to give to the other party on the phone. The live chat is also a much quicker option to contact your hosting company's support team as compared to using a ticketing system. Last, but not least, if some trouble requires more time to be dealt with, you can do something else while you wait for guidance on the live chat, therefore you will not lose time - something that is impossible if you're on the telephone.

Live Chat Support in Website Hosting

As we believe that a great number of situations can be resolved when you speak to a live person, we provide a live chat service for all our potential and current customers. Our chat is accessible every day and our customer care agents will assist you with a number of questions and problems. If you are not our customer yet, you'll be able to learn more about our website hosting plans and the web hosting platform in general to make sure that your web sites will work efficiently on our servers. If you already have an account and you have some questions or you have any kind of troubles with any of our services, you will be able to join us on our live chat and we will provide the necessary information or assist you to troubleshoot the problem. You'll have to open a trouble ticket for certain troubles which require longer time or the expertise of a system administrator, still for a number of basic problems you can get help on the spot.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all our Linux semi-dedicated hosting, you can find the answers for any questions you have or get various problems resolved very quickly. The chat service is available every day, therefore you're able to contact a representative even on weekends and holidays. In the event that you are not sure which plan is better for your websites or if our state-of-the-art cloud hosting platform matches some system requirements, you may come on the live chat prior to purchasing anything. If you're a current customer, you're able to receive more info about account settings, billing issues along with a number of common tech troubles you may encounter, let's say if you can't install an email account in a client on your computer. The live chat can save you a lot of time no matter where you are or when you get in touch with us.