A User–Friendly Help Section
The Help section incorporated into Puget Sound Web Hosting’s Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you could stumble upon, they are compiled by our support team of accomplished techs.
We have compiled a selection of educational video tutorials that detailedly demonstrate how you can remedy a typical issue related to your Linux website hosting account. You will find the tutorials in the Help Center.
A 60–Minute Support Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24/7 tech support service and include a sixty–minute support ticket response time guarantee. Our well–trained tech support engineers will be online for you 24 hours a day and will rectify any issue that you could possibly encounter within maximum sixty minutes after the helpdesk ticket submission. In the majority of cases, a response will be provided to you within twenty minutes.