Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution guarantee with all our Linux website hosting packages, which means that every single advice request you post will be reacted to in less than 60 minutes max. Our support team members have been educated to very quickly deal with any situation and to give you well–timed information on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • You can email us 24x7x365 with any concern you might have regarding our services. We’ve professionals on duty regularly to deliver support whenever necessary. You could use the ticketing system or send us a message whenever you want, or you can pick–up the phone or make use of the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a thorough education base into the Control Panel so its possible to have practical step–by–step directions whenever you want. Each section of the Control Panel features its own contextual support area having a list of how–to content articles. We have also made video clips to provide you with a better idea of exactly how to conduct any presented procedure.