A 99.9% Server Uptime
Our website hosting system is based on a reliable, high–end hardware architecture and a heavily customized Linux distribution. That’s why, no matter what your website is, or how many site visitors you have, or even if there is a DDoS assault, our physical servers will stay up and your websites will stay online.
Our Linux website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s important to also set up your own network infrastructure. This is why we built a custom–configured internal network in all our data center facilities. Based on top–hole Juniper routers and switches, our internal network allows for really fast data transmission rates and is completely redundant.
Thus, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, no matter which web hosting plan you have opted for.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to reduce all potential risks with our cloud hosting packages and irrespective of the fact that we offer top–class technical support, there are times when the client is just not happy with what we are offering. Or he needs to switch to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not fully happy, we will give you a reimbursement.
24/7 Technical Support
When you own a web hosting firm, your customer service technicians are of crucial importance. This is exactly why we have meticulously hand–picked a highly accomplished team of technicians, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All support requests are replied to within an hour and our average response time is just 20 minutes!