Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our tech support Dept is available 24x7x365 to take care of all of your support needs. Each ticket you send to us will be answered within up to 60 minutes. If your situation requires some help from one of our administrators, we’ll send the ticket to the person on duty and will notify you that the issue is being resolved.

  • Top quality support service

  • Professional Technical Assist Service

  • We offer you 24/7/365 tech help by using a lightning fast ticketing solution incorporated into your Control Panel. You’re able to e mail us at any time about any of the apps that come pre–configured on the virtual server, including the desired Linux OS, the server management panel and our in–house made Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each part of the Control Panel that is included totally free with your VPS offers you an included articles base. You can find a range of descriptive how to articles and a number of step–by–step video tutorials that display all the fundamental website managing tasks. You can use them by simply clicking the Help or Video keys in the top right part of each Control Panel section.