1 hour ticket response
Quick assistance is our prime priority and this is the reason why we’ve got a team of trained support engineers who will be happy to offer a quick response to any question that you could have. Just post your helpdesk ticket from your Control Panel and we’ll respond within one hour at the latest. Actually, we strive hard and aim for a twenty–minute trouble ticket response time.
A Topflight Technical Support Service
Each member of our client support team has many years of experience in the Linux website hosting niche and the vast majority of them have worked for us for at least five years. They are all ready to respond to all your inquiries in the most competent manner possible.
An Easy–to–Navigate Help Center
Included in the Control Panel is an intuitive Help section, which includes various sources of information. You can browse through a routinely updated knowledge base featuring web hosting account management articles and website management articles, watch our instructional video tutorials or have a gaze at the F.A.Q. repository.