Lots of individuals who start using their 1st hosting account, or switch companies, often have enquiries with regard to how particular tasks are done or run into problems when setting up various things like emails, site settings, and so on. That is the reason why, some hosting providers have prepared documentation with the most common questions and problems in order to help their clients obtain info quickly and seamlessly. As a result, the tech support team can concentrate on actual issues that particular customers may be encountering, because the solution for the minor things will already be available on the web and customers can handle them without having to contact the client care team. Having elaborate documentation is vital, especially for new customers without any prior experience at all, because the hosting service entails a huge number of features and many individuals can become confused about what to do. A good knowledge base can both help you carry out the tasks that you want and discover how the web hosting service functions in general.

Extensive Online Documentation in Website Hosting

If you purchase a website hosting package from our company, you’ll be supplied with access to our comprehensive online help documentation where you will see information on de facto everything associated with our hosting packages. The topics vary from how to create an e-mail account on your hand phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-comprehend fashion and include exhaustive manuals on how to perform a specific operation inside your Hepsia Control Panel. You can also find info that is not related directly to Hepsia, for instance one that concerns web-based applications on your desktop PC. The complete list of articles will be located in the Help section of the Control Panel, but the ones that are applicable to a certain Control Panel section can be accessed on the spot. Since we have encompassed as many topics as possible, you’ll be able to learn virtually everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include a rich online article archive where you can find any information that you might require about our web hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have collected from our clients throughout the years and, as a consequence, our articles tackle particular issues that you could chance upon and offer the most effective means of fixing them, for example receiving an HTTP 500 error message or being unable to send emails from your computer although you have the right outgoing mail server settings. The articles are available in each Control Panel section and you can consult them at any given time. They can help you enhance your knowledge not only about our platform, but also about the web hosting sphere as a whole, as they include comprehensive instructions and general info such as what file access permissions or cron jobs are.